Configuring Action Over Account
To attach such an action under account to an event:
- Select an event and then select the Action on Account option as this is described above in items 1 - 6 of the step-by step procedure.
- Fill the form that appears on the screen:
- Type the short name of an action (for example, "Put Account subscriptions on on hold" or other name that describes the action) into the Name field. This name will be shown below the name of the object on the Actions screen.
- You can check the Enabled box to enable the action (in this case, sending an e-mail notification) execution in case the event takes place.
- Set the option button to one of the variants of actions:
- Put active and graced account's subscriptions on hold to suspend all working subscriptions registered for an account.
- Activate account's subscriptions from on hold to release the subscriptions registered for an account that were put on hold and allow a customer to manage these subscriptions.
- Click the Update button to save changes.
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