Converting Reseller Accounts into Client Accounts
Before you can convert a reseller's account into a client account (Web hosting user account without reselling functions), you must transfer all user accounts (client accounts) that belong to the reseller's customers to another reseller. Only after that, you can convert the reseller's account into a client account.
To transfer client accounts to another reseller:
- Go to Resellers > reseller's name > Clients group title menu > Assign New Owner for Client Accounts.
- To select all user accounts, select the check box in the left column heading, and click Next >>.
- Select the option button corresponding to the new owner's name, and click Next >>.
- Review the information about the changes to be made into the user account settings and click OK.
To convert a reseller's account into a client account:
- Go to Resellers.
- Select the check box corresponding to the reseller's account that you want to convert into a client account.
- Click Convert to Clients.
- Click OK.