Allowing a Customer to Disable or Enable E-Mail Notifications on Particular Event
You can allow a customers to disable or enable e-mail notifications for particular events. If notifications management is allowed for some event, a customer can see the Notification Settings icon in the My Account zone of the Control Panel. A customer can click on this icon, get the list of events allowed and check or clear box(es) next to event names to receive or not e-mail notifications for an event.
Note: You can also edit the set of events a customer receives notifications on per account basis.
To allow a customer to disable or enable e-mail notifications for an event:
- Select the Configuration Director - Event Manager
- On the Event Manager submenu click Settings. The list of all event types that can be tracked in Parallels Business Automation - Standard appears.
- Select the event by clicking on its ID or type. The event details that appear on the screen include two tabs:
- General Settings tab serves for disabling or enabling the Event tracking (and, accordingly, disabling or enabling all the actions performed in connection with an event).
- Actions tab serves for selecting or adding action(s) that should be performed in case the given event takes place.
- Select the General Settings tab.
- Check the Customer can control receiving notification for this event box.
- Click the Update button.
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