Tax zones in Parallels Business Automation - Standard define the tax rate(s) to be applied to a customer's order depending on the customer's country of residence. You can define the order of tax rates application for each tax zone. In addition, you can narrow the scope of the tax zone down to one or more customers (i.e., customers accounts) that reside in a given country.
A tax zone can be associated with a customer account in one of the following ways:
The Account assignment is the primary one for the tax zone application. This means that the tax zones assigned to account will be checked first, after this the Parallels Business Automation - Standard will check if any existing country-specific tax zones match, and finally if neither account-specific, nor country-specific zones were found the default tax zone will be assigned. The default tax zone can be selected in Taxation General Settings.
If you use tax exemption, and a customer have entered the VAT number, then all tax zones assignments are skipped, tax rates are not applied, and the corresponding record is added both to an order placed by a customer and an invoice generated after this order is paid. You can view the tax-exempted invoices in the special Taxation Reports listing provided under the Taxation Manager.
To add a tax zone:
Not assigned. You can set the option button to this to create a tax zone that is not associated neither with a country, nor with a customer account. Such type of the tax zone can be used as the default one to apply taxes to customer's orders if no tax zone was created for the customer's country (or account).
Assigned to country/state. You can set the option button to this to create a tax zone to apply taxes to orders that came from a particular country (or a country and a state inside a country). Please select the country and state (if needed) from the relevant drop-down menus.
Assigned to accounts. You can set the option button to this to create a tax zone to apply taxes to particular customer accounts, without respect to the customer's country. To select accounts, click the Add button next to this menu and select one or more accounts from the list that appears in the popup window. To remove an account from the list, click on the account name and click the Remove button to exclude.